Alpenland Cycle, Ski & Board
[Reply]
[Reply]
| Name | Alpenland Cycle, Ski & Board |
|---|---|
| Type | Bike Shop |
| Primary Activity | Mountain Bike |
| Website |
| Phone | 403 329 6099 |
|---|---|
| Geo | |
| Address |
1202 3rd ave south
Lethbridge,
Alberta
T1J 0K1
Canada
|
17
Alpenland has been serving Lethbridge and the surrounding area for over 35 years. We are the exclusive dealer for Specialized in Lethbridge and other high end brands. Come check us out!
Nearby Trail Networks
When it comes to knowledge the boys in the Alpenland service shop are at the top, be it on two wheels or ski's and boards. Wes and his crew seem to be able to fix perty much anything.
If they cannot for what ever reason they will always bend over backwards to get you going again one way or another.!!
Great shop, great service!!
If they cannot for what ever reason they will always bend over backwards to get you going again one way or another.!!
Great shop, great service!!
What not to do in customer service? Act like you're too cool for your customers. I got a pretty cold attitude from the owner/manager, so I won't be back. First impressions are lasting ones!
Hey jack-jdeagan 10, I know it's been a few months since your bad experience at our shop and it's really unfortunate that it was, I run the service shop and we do really try to have the best customer service we can. Not sure of the circumstances of your visit but sometimes talking to the right person can make a big difference. There are members of our staff (even owners/managers) that are not cyclists, as we are a two season shop, and unfortunately they just don't get excited about cycling.
Also if you were in during the the early parts of the ski/ snowboard season we get pretty busy and sometimes there just isn't the time we'd like to dedicate to each customer, but this is no excuse for poor customer service.
If you're ever back around stop in and talk to me, I'm always around weekdays and don't mind talking bikes whenever I get the chance. I don't know everything but I try to
Hope to see you in the shop. If not, take it easy and keep on riding.
Also if you were in during the the early parts of the ski/ snowboard season we get pretty busy and sometimes there just isn't the time we'd like to dedicate to each customer, but this is no excuse for poor customer service.
If you're ever back around stop in and talk to me, I'm always around weekdays and don't mind talking bikes whenever I get the chance. I don't know everything but I try to
Hope to see you in the shop. If not, take it easy and keep on riding.
I appreciate that. I've been back since out of necessity (you're the only spesh dealer in town) and the experience was better. Thanks.
No problem, anytime you need anything you can email me and I'll take care of it for you.
[email protected]
Thanks.
[email protected]
Thanks.
