If you're having issues with the GPS ride recording feature in the Trailforks mobile app, you can send us the debug logs.

Goto the "App Feedback & Help" option in the main menu. Then click the "Send Tracking Debug Logs". This will create an email with attachment of gzipped log file to send us. You should do this soon AFTER you've had a problem with the ride recording.

You can also use a hidden function to clear the debug logs BEFORE you track a ride, so the logs will be easier to parse. You can press & hold the "Record Ride" button on the map for a few seconds to clear out the debug log.

  • By canadaka TFADMIN Plus
  • #92 - 483 views